Withdrawal from the contract in the Online Store

If you wish to exercise your right of withdrawal, send us a declaration of withdrawal from the contract in a form you have chosen (e.g. by e-mail or a registered letter) - you may use the model contract at the bottom of the page and follow the step-by-step instructions below.

STEP 1

Fill out the return form and send it by e-mail to the address info@wintertal.com

Return form

STEP 2

Wait for a confirmation email.

STEP 3

Pack the product to be returned together with the Declaration of withdrawal from the contract, signed by you, and a proof of purchase.

REMEMBER! - In order for the good to be returned, it must contain all hang tags and must not show any signs of use and may not be damaged.

STEP 4

Send the parcel to:

WINTERTAL.COM
ul. Tadeusza Kosciuszki 143
50-440 Wroclaw
POLAND

Phone for courier +48 668 574 687

ATTENTION

In the event of withdrawal from the contract, we will refund all payments received from you, except for delivery costs both when returning the goods and delivery of the order to you.

Detailed information on withdrawal from the contract can be found in the Regulations and its annexes.